A clear starting point
One place to review the previous shift and its open follow-up work.
ORTIE / Colleagues take over from each other
The next shift knows where to continue.
A shift change, a different team or a colleague taking over the desk: work continues while people change.
RECOGNISABLE PRESSURE
The work continues. The overview gets scattered.
The previous colleague has left. A folder contains a handover, a work chat holds an addition and there is a note somewhere else. You do not know whether the open item has already been claimed. You have to piece the situation together before taking over the work.
Why Ortie fits here
This was one reason Ortie started in care. The same uncertainty occurs in hospitality, reception and changing service teams. The next colleague needs a current handover and visibility of what is happening to the work.
AN ILLUSTRATIVE WORKING DAY
From the first check to the next colleague.
Start with the previous handover
Review the checklist and practical information recorded by the previous shift.
See what needs attention
An open item can become a follow-up task. See its status and owner, and ask alongside the task if something is unclear.
Leave a usable next step
At the end of your shift, record what was done and what remains. Use a general handover for information outside the recurring checklist.
THE PRACTICAL VALUE
What becomes easier in the working day?
Visible follow-up
The team can distinguish work that was handed over, claimed and completed.
A familiar rhythm
Checklists fit the location’s days, shifts and workplaces.
MAKE THE VALUE TANGIBLE
Measure it in your own workplace.
Compare a few real shift changes: how long does finding the current situation take, and which open items still need verbal explanation? Ask the next shift whether they know what to do first.
What to assess in a pilotInformation that belongs with the teamwork
Use Ortie for tasks, work routines and communication between colleagues. Client records, medical reports and sensitive customer or HR information belong in the appropriate systems. Private To-do is for work actions too, not records.
Privacy and dataBEFORE YOU START
Good questions. Clear answers.
Do we have to work in care?
No. Handovers matter wherever colleagues take over from each other or pass work on. The checklist follows your location.
What if we have no fixed shifts?
Use daily or weekly routines on selected days and general handovers when passing work to a colleague.
Does every open item automatically create a task?
When answering No, the employee chooses whether a follow-up task is needed. Information without a concrete action need not create extra work.
START WITH YOUR WORK
Does this sound like your working day?
Start with one team and a routine that now causes uncertainty. Discuss the setup before deciding to expand.